| | |
| Can I make the Hanford | Can I book the reservation to |
| reservation by phone? We | stay tonight? Some hotels |
| would be happy to help you | accept reservations until 3:00pm |
| make any Hanford hotel | on the arrival day. Only hotels |
| reservation by phone. You can | that follow this policy will show |
| call our toll free number between | when the today's arrival date is |
| the hours of 8 a.m. to 10 p.m. | typed into the search form. |
| Monday through Friday (CST). | |
| 11 a.m. to 6 p.m. Saturday and | Can I change my hotel after |
| Sunday. | booking? Yes. By canceling |
| | your previous reservation and |
| How can I be sure information | booking a new reservation. |
| about my credit card is secure? | Also, you can call one of our |
| We use secure-socket-layer | friendly customer service |
| (SSL) encryption, the standard | representatives at our toll free |
| encryption on the Internet. This | number, between the hours of 8 |
| type of encryption allows you to | a.m. to 10 p.m. Monday through |
| feel confident and secure about | Friday CST, 11 a.m. to 6 p.m. |
| supplying personal and credit | Saturday and Sunday. |
| card information. | |
| | Instant confirmation, what does |
| Is free breakfast available? | that mean? We coordinate |
| Some hotels offer free breakfast | closely with the properties in the |
| with each room night booked. | database. Only those with room |
| This information can be found | availability for the requested |
| on the property information | dates can be displayed and |
| "detail" page for your specific | booked through our system. |
| property. | After receiving confirmation on |
| | your credit card amount, the |
| Are free shuttles supplied from | system instantly issues a |
| the airport to the hotel? Some | confirmation on the computer |
| hotels do offer free shuttle | screen. We also forward the |
| services from the airport but not | hotel's official confirmation |
| all. Please verify this information | number within 48 hours. |
| on the property information | |
| page, if this is import to you. | How do you book a room for |
| | someone else? You can us our |
| How will I know when my | system to book a room for |
| reservation is confirmed? Our | someone else. Make sure you |
| confirmation number displayed | include that persons |
| immediately upon successfully | information as the guest. You |
| making your reservation. Our | can have a different person |
| systems work behind the | paying with their credit card than |
| scenes to email you the final | the name and address of the |
| confirmation number. | guest staying in the room . |
| | |
