| | |
| Can I make the Jacksonville | How will I know when my |
| reservation by phone? We | reservation is confirmed? Our |
| would be happy to help you | confirmation number displayed |
| make any Jacksonville hotel | immediately upon successfully |
| reservation by phone. You can | making your reservation. Our |
| call our toll free number between | systems work behind the |
| the hours of 8 a.m. to 10 p.m. | scenes to email you the final |
| Monday through Friday (CST). | confirmation number. |
| 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | Can I contact someone to help |
| | me? Yes. We have tried to |
| How can I be sure information | answer most questions with our |
| about my credit card is secure? | frequently asked questions |
| We use secure-socket-layer | sections. If youd like to talk with |
| (SSL) encryption, the standard | one of our knowledgeable |
| encryption on the Internet. This | customer service |
| type of encryption allows you to | representatives please call our |
| feel confident and secure about | toll free number between the |
| supplying personal and credit | hours of 8 a.m. to 10 p.m. |
| card information. | Monday through Friday (CST). |
| | 11 a.m. to 6 p.m. Saturday and |
| Are free shuttles supplied from | Sunday. |
| the airport to the hotel? Some | |
| hotels do offer free shuttle | Instant confirmation, what does |
| services from the airport but not | that mean? We coordinate |
| all. Please verify this information | closely with the properties in the |
| on the property information | database. Only those with room |
| page, if this is import to you. | availability for the requested |
| | dates can be displayed and |
| Is free breakfast available? | booked through our system. |
| Some hotels offer free breakfast | After receiving confirmation on |
| with each room night booked. | your credit card amount, the |
| This information can be found | system instantly issues a |
| on the property information | confirmation on the computer |
| "detail" page for your specific | screen. We also forward the |
| property. | hotel's official confirmation |
| | number within 48 hours. |
| Is there a minimum age | |
| requirements to reserve a | Are taxes included in the rates? |
| room? A minimum age of 18 is | Taxes are figured and |
| required by most hotels to book | displayed into the final payment |
| a room. Some require the | screen. See rate details for |
| guest(s) be 21. These | taxes for each day. |
| requirements and other | |
| amenities information on the | |
| property "Detail" pages. | |
| | |
