| | |
| Can I make the Grand Lake | How will I know when my |
| reservation by phone? We | reservation is confirmed? Our |
| would be happy to help you | confirmation number displayed |
| make any Grand Lake hotel | immediately upon successfully |
| reservation by phone. You can | making your reservation. Our |
| call our toll free number between | systems work behind the |
| the hours of 8 a.m. to 10 p.m. | scenes to email you the final |
| Monday through Friday (CST). | confirmation number. |
| 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | Instant confirmation, what does |
| | that mean? We coordinate |
| How can I be sure information | closely with the properties in the |
| about my credit card is secure? | database. Only those with room |
| We use secure-socket-layer | availability for the requested |
| (SSL) encryption, the standard | dates can be displayed and |
| encryption on the Internet. This | booked through our system. |
| type of encryption allows you to | After receiving confirmation on |
| feel confident and secure about | your credit card amount, the |
| supplying personal and credit | system instantly issues a |
| card information. | confirmation on the computer |
| | screen. We also forward the |
| Can I book the reservation to | hotel's official confirmation |
| stay tonight? Some hotels | number within 48 hours. |
| accept reservations until 3:00pm | |
| on the arrival day. Only hotels | Is your detail on amenities |
| that follow this policy will show | information accurate? This |
| when the today's arrival date is | information is updated a many |
| typed into the search form. | times during the year. We strive |
| | to have the most complete |
| Is free breakfast available? | information available and the |
| Some hotels offer free breakfast | most accurate. We do rely on |
| with each room night booked. | the personnel at each hotel |
| This information can be found | property to update and change |
| on the property information | information as appropriate. |
| "detail" page for your specific | |
| property. | |
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